Customer Service
Contact Information
You may contact us by two convenient ways. You can e-mail us and we will reply within 24 hours during normal business hours, Monday through Friday, 8:00 a.m. - 4:30 p.m. Eastern Standard Time.
Also, you may call us toll free at 866-501-6229 during normal business hours.
Freight & Delivery
Delivery Times:
We will begin manufacturing products on all orders when the order has been placed and paid in full. Production time is 10 - 20 business days. When your order is complete, shipping takes approximately 3-6 additional business days.
Most products are shipped via UPS .Oversized items will be shipped via freight carrier.
Alaska and Hawaii:
For shipments to Alaska & Hawaii, please add 20% of your product cost to cover shipping costs. We do not offer shipping outside the United States, or to APO/FPO addresses, Guam or Puerto Rico.
Exceptions:
Please Note: On rare occasions there may be delays because of out-of –stock materials, inventory taking, shipping delays, and temporary factory overload or factory closures.
|
Order Value |
Shipping Charge |
|
Up to $50 |
$6.00 |
|
$50.01-$100 |
$12.00 |
|
$100.01- $200 |
$21.00 |
|
$200.01-$250 |
$26.00 |
|
$250.01-$300 |
$30.00 |
|
$301.00-$350 |
$35.00 |
|
$350.01-$400 |
$40.00 |
|
$400.01+ |
10% merchandise total |
Items with * beside it will have to ship Common Carrier